I’m a primary care physician who has been working with Lab Genomics DNA based testing for the past two years I was hesitant at first to use DNA test because it was something, I was not familiar with interpreting and using the results and treating patients. I finally decided after to give DNA testing a try after treating several complicated recurrent UTI’s cases. The first time I used it I had to spend about 10 to 15 minutes going over all the results because it was very detailed however after using it several times I spent less than a minute looking at the results and being able to formulate a treatment plan for my patients The reason why I am highly recommend using this particular test and lab it allows me to actively Treat the current infection and proactively deal with recurrent and complicated UTIs Another bonus that I found working with Genomic Lab is that their turnaround time has been very quick so the treatment to the patient is much faster and their staff has been very supportive
Thank you for your extremely professional, and pleasant services over the past several months. As we all know change can be very difficult in our busy lifestyles and professional careers. With that said, a SPECIAL thank you for assisting us in our HUGE transition from St. Mary's nursing and rehabilitation to our new state of the art home at Regency at Saint Clair Shores. Our staff as a whole has a better outlook and understanding of Lab Genomics, simply because you took the time out of your busy schedule and came in and Inservice us, not once but several times. Transitioning from one lab to another was difficult, and then when you add in the fact that we also transitioned to a new building, Between the two, we want to thank you for you undivided attention and assistance. We are comfortable knowing that we have the both of you staying on top of things, ensuring that we receive our test results timely, and emailing to ensure this no matter the time of day. We also appreciate that the supplies are always available, and you continue offering good customer service. We are comfortable knowing that whenever we hire new staff and need your assistance in servicing is always available. To be provided with utmost professional and diligent service, is always a pleasure and a helping tool in our business. According to the statics provided, our recurrent UTIs have decreased by 100%. We look forward to working together for a long time to come,
I just wanted to take the time to thank you for all of your services over the past year. You both have made transitioning to a new lab very easy. The time you take to ensure that the Nurses and Physicians fully understand the new lab, the procedure to order, how to read the reports and that they are comfortable has been most helpful. Your customer service is beyond anything I have ever experienced. Not only are you both highly professional but you are both personable as well. That truly has helped during all of the education you have provided to us here at the building. I also appreciate the fact that you take time out of your busy schedule to come to the building to not only ensure that we have enough supplies in the building but also that staff have a clear understanding of the process. I am happy that we have been able to decrease the use of unnecessary Antibiotics in the building with the use of your lab. The detailed reports we receive have definitely helped us to achieve that goal! As you know, this is a huge success with all of the MDROs that are popping up and trying to limit use of Antibiotics unless they are truly needed.
In my many years serving as a Respiratory Therapist, Director of Respiratory Therapy, and sitting on the State Board as Chair of the Sub-Acute Respiratory section, I have educated many nurses, staff and administrators with the challenges facing our more acutely ill patients being sent into the lower level of care in a shorter span of time. Our main focus is to keep them stable, rehabilitate them and stop the turntable of patients from returning back into the hospital systems. One of the many areas I have taken great pride in managing, are Acute Care and Long-term care ventilator facilities within Michigan. The care and accuracy of timely diagnosing our patients is critical and this type of testing assists in keeping our patients to get the immediate care they need without having to be sent out for the same level of testing. This is why our highly trained staff and our lab services must be a seamless partnership. In dealing with Lab Genomics and their local representatives Michael Pokorski and Sam Savedes it has been a true partnership that other lab services were not providing to us. Their knowledge of the services provided, testing capabilities, turn-around time on results and continuous follow up is unmatched in the area by other providers. As for the Next Gen Sequencing Testing Lab Genomics uses this is becoming the new “Gold Standard” of testing and compliments very stringent State guidelines and McGreer Criteria we follow. Most importantly Lab Genomics is continuously expanding and improving their testing reports. In December, they are expanding the ability to test for specific respiratory viruses and bacterial organisms far exceeding any lab services we have used before. Their lab is also adding the CDC recommended Antibiotic Resistance Graph to complement their UTI test. This also supports the CDC guidelines for Antibiotic Stewardship and assists our clinicians for quality continuum of care and positively supports our State outcomes data. I am very pleased to work with Sam and Michael and they have become like family to me and our facility and would highly recommend them for those seeking a very professional lab testing service.
I have had the pleasure of working with Mike and Sam over the past year-and-a-half and have found them to be very knowledgeable related to a product called the Demolizer and with Lab Genomics. I first met them when they introduced the Demolizer product to me. Through their efforts, I now have this product in 7 of my 8 nursing homes and it is a tremendous cost savings to the centers in discarding medical waste at the centers. Both Mike and Sam went to my centers and educated the facility staff and taught staff how to use the Demolizer. Mike and Sam then became involved with Lab Genomics and my region was selected in our company to trial this lab service. Mike and Sam again went to all of my 8 centers throughout Michigan to educate nursing staff and physicians in all of my centers. They have communicated with my Regional Clinical Coordinator, Henrietta, corporate staff and myself through this process. Customer service and communication are priorities for both Mike and Sam. They have gone back to centers to re-educate as needed. If you need additional information, feel free to contact me at 248-787-7537.